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Terms and Conditions

HealthCert Education Pte Ltd Terms and Conditions

DISCLAIMERS

The information contained in this website is provided on an "as is" basis. While care has been taken in compiling this website and the subject information, HealthCert Education Pte Ltd, Bond University, their respective contractors and associates make no representations about the accuracy or suitability of the information provided on this website.

HealthCert Education Pte Ltd makes every attempt to ensure the information contained within the website is accurate however changes in circumstances after time of publication may occur and the details of the Workshops and the information are subject to change. HealthCert Education Pte Ltd accepts no responsibility for the accuracy of information or material accessed through the website and you should make your own assessment and evaluation as to the suitability of the information.

Except as provided below, HealthCert Education Pte Ltd, Bond University, their contractors and associates exclude all:

  • warranties whether express or implied, statutory or otherwise relating in any way to your use of this website or its information;
  • liability to you or anyone else in respect of any loss or damages (including special, indirect or consequential loss or damage) arising from your use of this website or reliance on information contained herein.

Where statute implies any term into your use of or any arrangement arising out of accessing the website and that statute prohibits exclusion of that term, then that term is included. If and to the extent permitted by statute, however, HealthCert Education Pte Ltd, Bond University and their contractors and associates’ liability for any breach of such terms is limited to the re-supply of services (including offering places for individuals to attend future workshops).

By logging on, you will be assuming all risks associated with use of the site, including the risk to your computer, including lost or corrupted information, software or data being damaged by any virus which might be transmitted or activated by the website or access to it.

CONDITIONS OF SALE

Enrolments in HealthCert Education courses are sold subject to these and any other additional conditions of admission as provided in the course information detailed on our website/s.

Should you be unable to participate in the course, please inform us at admin@healthcert.com

The following conditions will apply to any changes to enrolments and clinical attachments that have been paid and confirmed.

COURSE TRANSFERS

FACE TO FACE COURSES

Course transfers for face-to-face practical workshops are available, subject to requests being received in writing, however fees may be incurred. The following fees apply based on the notice period provided prior to the workshop dates:

  • From 0 - 6 days before the workshop: no transfer or refund of funds.
  • From 7 – 13 days before the workshop: fee of 75% of the workshop value (other 25% can be used against new course transfer).
  • 14 - 28 days before the workshop: $250 administration fee for course transfers.

Please note that a ‘no-show’ for an event will result in the forfeiting of the full amount of the workshop value and no credit will be applied to future education or workshops.

Credits and transfers will be subject to availability in the future workshops. If the future workshop has a cost differential, that price will also apply, and any additional charges will be payable at the time of the transfer request.

Pricing as of 1 January 2023 is as follows for workshops purchased with a certificate (purchased at the same time only):

  • Professional Certificate - $1,000
  • Advanced Certificate - $1,100
  • Professional Diploma - $1,200

Workshops purchased as part of the HealthCert365 Subscription or as a Refresher are $1,495.

ONLINE COURSES

Transfers for Online courses are available subject to requests being received, in writing, within 7 days of enrolment. Transfer requests received after the 7 days post enrolment, provided the course has not been commenced, will incur an Administration Fee of $200. One course transfer request, per course, is allowed.

If the future course being transferred to, has a cost differential, that price will apply, and any additional charges will be payable at the time of the course transfer request.

ONLINE CANCELLATIONS AND REFUNDS

Cancellation and a full refund of the course fees will be provided if a request is received, in writing, a maximum of 7 days after course enrolment. Upon cancellation and full refund of the course enrolment, you will not receive a certificate or accreditation points. Refund or cancellation requests received later than 7 days after course enrolment will not be eligible for refunds.

BUNDLE COURSES

Courses purchased as part of a bundle attract a discount. This discount is apportioned to the final course in the bundle in the cases of cancellations and refunds. Therefore, cancellation and refund requests of a course that have been purchased as part of a bundle are refunded based on the first and/or second course being charged at the full price rate. Any courses remaining in the bundle can be refunded provided the request is received, in writing, a maximum of 7 days after course enrolment. Refund requests received later than 7 days after course enrolment will incur an Administration Fee of $250.

DEFERRED PAYMENT TERMS

Courses purchased as part of a bundle with a deferred payment will be eligible for release of certificate in stages based on the payment schedule. For the release of the final certificate the bundle must be paid in full.

Certificate and CPD points can be released as follows:

  • Course 1 - Upon 33% payment of total deferred payments received and course completed, certificate to be released and CPD points uploaded
  • Course 2 - Upon 66% payment of total deferred payments received and course completed, certificate to be released and CPD points uploaded
  • Course 3 - Upon 100% payment of total deferred payments received and course completed, certificate to be released and CPD points uploaded


CLINICAL ATTACHMENTS

The clinical attachment program is aimed at qualified general practitioners who have completed the relevant HealthCert courses (or equivalent). Places are subject to availability and clinic schedules.

Cancellation and a full refund of the fees will be provided if a request is received, in writing, a minimum of 10 business days prior to commencement. Refund requests received after 10 business days prior to commencement will incur an Administration Fee of $250. Cancellation requests post commencement will not result in a refund.

If the Workshops or Clinical Attachments are cancelled for reasons outside the reasonable control of HealthCert Education Pte Ltd, the booking fee will not be refunded however an alternate place may be arranged with a future Workshop at the sole discretion of HealthCert Education Pte Ltd.

OTHER CONDITIONS

HealthCert Education Pte Ltd reserves the right to:

  • deny entry; and
  • to vary the Workshop presenters, format, booking fee, venue and seating arrangements at the venue.

Any variation to the advertised venue will be notified by HealthCert Education Pte Ltd as soon as reasonably practical after the change.

Late arrivals may result in non-admittance until a suitable break in the Workshop.

Cameras, audio and video recorders may not be used within the venue Workshop presentations may not be photographed or recorded in any format. Breach of this requirement may lead to confiscation of equipment and recording medium. Mobile communication devices must be switched off during the Workshops.

Any information provided at the Workshops is not to be regarded as a substitute to any professional medical advice.

Printed certificates are delivered in Australia and New Zealand. If you reside internationally, you will receive an electronic copy of your certificate.

PAYMENT PROCESSING

Your credit card payment will be processed by Event Motion Pty Ltd and will show on your credit card statement as "Event Motion".

FINANCIAL INFORMATION

HealthCert Education Pte Ltd collects personal information to confirm the identity and to obtain a booking fee. When you elect to pay the booking fee online your consent is given to provide your financial or contact information to those third parties necessary to process your transactions with us, such as credit card companies and financial institutions.

COMPANY INFORMATION

Unless otherwise specified, HealthCert or HealthCert Education refers to:

HealthCert Education Pte Ltd
Level 17, Marina Bay Financial Centre Tower 3
12 Marina Boulevard
Singapore 018982

Contact us by email at admin@healthcert.com
or call +617 3137 1399

COPYRIGHT

This website and the information contained herein are Copyright (c) HealthCert Education Pte Ltd 2022. All rights to the information are held by HealthCert Education Pte Ltd. You may not re-use, copy, export, transport or otherwise republish the information in any way without the prior permission of HealthCert Education Pte Ltd.

PRIVACY POLICY

HealthCert Education Pte Ltd recognises your privacy is important and you have a right to know what happens to your personal information. HealthCert Education Pte Ltd will only collect and use your personal information as set out in our detailed privacy policy.

Click here to view our Privacy Policy

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